You will not receive more than two invoices a month. Actually, this is a feature to prevent mass-billings for larger customers. It could be adapted for smaller customers, if there is a large demand for this.
I just looked into the account firstname.lastname@example.org. It should be working perfectly.
We are currently working on local search of your encrypted data. It will be added to the new beta client in the coming weeks.
@Daan: We need just a couple of days. Progress is very good and we will checkin within the next few days... :-)
Thanks for the reminder! This feature is on the top of our list and will be implemented after public beta release... :-)
Search will be implemented into the beta client very soon.
Also, there have been many more changes than only those in design. Tutanota is much faster, you can mark emails as unread, export multiple emails at once, download all attachments and so on. Another great new feature is keyboard navigation. Keep testing. :-))
yes, search will be available in both the webclient and our mobile apps. :-)
Search is next on our to do list and will be implemented into the new client. :-)
Bitcoins can already be used to donate:
You can either delete folders or use multi-select: https://tutanota.com/blog/posts/release-notes-2-9
Unfortunately, we had to postpone this feature to early 2017. However, it is on the top of our list now... :-)
You must have enabled the second factor before in your login settings. Just provide the token from the authenticator app you used or your U2F device to login.
Radeo: Please contact us at email@example.com. We can add your old alias to a new account if you sign up for a new premium account.
if you registered several accounts at once, they might have been blocked by our spam prevention system. Please contact us through https://tutanota.com/contact so that we can look into your account.
we are sorry to read this.
You can reuse your old email addresses for a new Premium account and get all data resent.
Just contact us through https://tutanota.com/contact and tell us that you are a Premium user in the subject so that we can reply as soon as possible.
your account was NOT hacked. You can not access it due to the reasons we explained via email.
in that case we can only delete the account in order to make sure that it is not misused.
Hi B and Anonymous,
please contact us at firstname.lastname@example.org providing your email addresses and we will look into your accounts.
please send a request to email@example.com providing your Tutanota email address. We will look into your account and see what we can do. :-)
If you think you lost your password, please make sure that you are using the correct domain when logging in (plus no upper case, spelling mistakes in email address/password). This is often the problem.
Of course a "normal" password reset is not possible. But we have thought about a way to configure another Tuanota user you trust and let that user reset your password. Still, we do not have finally decided about this.
@Your Name: You probably did not install Tutanota from the app store. You have to download and install a newer app release manually, then:
We use the browsers print option: Just press CTRL+P to print the currently selected mail. Have you tried that?
This has been scheduled for the current sprint: https://github.com/tutao/tutanota/issues/105
In Chrome you can print the email one by one as a pdf, but this can only be a work-around until we implement a better option.
Yes, this is one of the features that will be implemented soon after the search implementation has been finished.
141 votesAdminTutanota Support (Admin, Tutanota) responded
We plan to implement offline availability which will increase speed a lot.
For now, please use our brand-new beta client as it is already much faster: https://mail.tutanota.com/
Do you like this improvement? Please support our development team by upgrading to Premium for only 1 Euro per month! (The upgrade process currently only works in the old client.) Thank you very much. :)
Please find more details about our completely rebuilt secure email client on our blog: https://tutanota.com/blog/posts/secure-mail-public-beta-release
Please try the beta at mail.tutanota.com. Improved apps will be released within the next few months. We are working hard to provide improve your Tutanota experience! Thanks for your patience... :-)
your browser or app might need an update. Please make sure that you are using the latest version of a supported browser:
we're using Tutanota every day, and our inboxes never loads that long - it's actually pretty fast...
Please make sure to use a supported browser:
If that doesn't help, please send a request to firstname.lastname@example.org providing details of your problem and we'll be glad to assist.
We already started working on a bunch of larger performance improvements. It will take some time but we are going to provide you with a blazing fast Tutanota experience in the future! :)
The delay issue will be fixed with our next update of Tutanota, probably today. :)
You can format the text with shortcuts via your keyboard (Ctr+b, Ctr+i). We still have to implement the according buttons.
@Biggi: This has already been implemented in the new beta client... :)
Which browser and which platform are you using?
Sure! The new client will enable some more formatting tools like lists.
@Anonymous You may vote for plain text here: https://tutanota.uservoice.com/forums/237921-general/suggestions/7200534-plain-text-email-please
on desktop browsers, you can use Ctrl+B, Ctrl+I and Ctrl+U to format your text.
Embedding pictures is possible in our new beta client - public beta will start soon. :-)
We are working hard to add Bitcoin support for Premium by the end of 2017.
If you want to speed up our development, you can donate. This helps us to employ more developers.
Thank you very much for your patience and your continuous support!
@Anonymous: Please create a pull request for our official repository.
looks like your account has been approved?
Thanks for clarifying. :-)
how is the use of Tutanota the reason why you lost access to your Facebook account?
Importing contacts if now possible with our brand-new beta client: https://tutanota.com/blog/posts/release-notes-new-client-2-24-1
If you like this update, please consider upgrading to Premium for only 1 Euro/month. Thanks for supporting our fight for privacy and our development team! :)
@Jarad thanks for checking out Tutanota! We plan to implement this feature till the end of the year.
Emeline: Thanks for upgrading! We will continue our work on this feature in 2017.
We would be more than happy if we would be able to develop even faster and try to improve from day to day.
But please do not forget, that our team is still very small and we do not only concentrate on implementing new features. There are many other things that we have to take care of. Just to mention a few of them:
* Provide excellent support to all of you
* Work on our systems to realize an outstanding uptime
* Get new team members on board
* Building up sales
We will definitely add this feature in future. If you want to enable us to implement features faster: upgrade to premium or donate. And there is always the option to pay for implementing a feature. Just contact us if this one is really critical for you and you are willing to pay for it.
we already spoke to Tresorit:
In a first step encrypted cloud storage could be realised via the browser only.
In a second step, of course, the integration with local file systems should be implemented, but not from the start.
It has been implemented on the backend already. It is just the GUI that is missing. However, we are currently working on tasks with a higher priority. It may take some more time to finally implement the GUI....
We plan to publish an encrypted calendar in 2017. If you want to speed up our development, you can donate – or even better – upgrade to Premium and order storage and alias upgrades. This helps us to employ more developers.
Thank you very much for your continuous support!
We hope for Q3 but Q4 is probably more realistic.
We had to postpone the calendar implementation as we have been hired to implement other features first. Sorry!
Exporting multiple mails has been implemented in our new client (currently in beta).
Importing is still on our TODO-List but there are many higher rated feature request that will be implemented before...
we will do our best to avoid this from happening - but if we ever had to shut down Tutanota, there would definitely be a solution for this.
We never said that this feature will be realized in 2015. We will definitely implement import and exporting of whole mailboxes (single mails can be exported already) at a later stage.
There are several possible answers to your question.
Are you referring to the badge icon on iOS? Or on the inbox icon in our client?
Please try to logout and login again.
In order to select multiple emails at once, you can use the Ctrl or Shift key.