How can I configure spam detection rules (configuration of spam blacklist and whitelist)?

Spam detection in Tutanota is multi staged. For incoming unencrypted SMTP emails the received email is checked against DNS blacklists first. In a second stage we filter emails by executing content checks and mark emails as spam or not. Emails that have been marked as spam will be moved to the spam folder of your mailbox. In a third stage we filter spam on the base of user defined email sender lists. This list provides the possibility to classify email addresses as spam (blacklist) or explicit not as spam (whitelist). The check is active for all incoming emails and can be configured by the administrator. The rules are valid for all user accounts.

As administrator for a Tutanota account you can configure the email address list in "Settings" -> "Spam rules" (new client: "Settings" -> "Global Settings" -> "Spam Rules"). You assign email addresses or domains to one of the following spam rules:
  • No spam - Emails from this sender email address are always stored in the inbox.
  • Always spam - Emails from this sender email address will always stored in the spam folder.
  • Discard - Emails from this sender email address will be silently discarded. The sender does not get any information about it.
The "No spam" rule has a higher priority than "Always spam" and "Discard" has the lowest priority. Furthermore you are able to define rules based on a domain instead of a single email address. Rules defined for a domain have a lower priority than rules for an email address.

Rules for domains are restricted. You are not able to assign the rules "Always spam" and "Discard" to Tutanota domains, neither your custom domains.



English

  1. Is Tutanota for free?
  2. What does the name "Tutanota" stand for?
  3. How to use Tutanota?
  4. Where does the encryption process take place?
  5. What is encrypted and what can you read?
  6. Can I use Tutanota anonymously? Do you log IP addresses?
  7. Where are the Tutanota servers located?
  8. How do I reset my password if I lose it?
  9. Is Tutanota certified?
  10. Where are my keys generated and how is my private key secured?
  11. Tutanota uses only one password. Do you have access to it?
  12. What hashing function is used for the password?
  13. How do I choose a strong password?
  14. What encryption algorithms does Tutanota use?
  15. Why does Tutanota not use pgp?
  16. Which browsers does Tutanota support?
  17. What browsers can an external recipient use for receiving confidential emails?
  18. Where can I get the Tutanota app?
  19. Is Tutanota open source?
  20. Is my address book within Tutanota encrypted?
  21. How secure are my Tutanota emails?
  22. The development goes on. What comes next?
  23. What is the maximum size for emails and attachments?
  24. Can I retrieve my Tutanota emails via IMAP to another email client?
  25. How are my emails encrypted with Tutanota?
  26. As an external recipient, can I re-access my emails later?
  27. How do I send an encrypted email to another Tutanota user?
  28. How do I send an encrypted email to an external recipient?
  29. How do I set emails to external recipients to unencrypted by default?
  30. How can I add alias mail addresses to Tutanota?
  31. Do you delete inactive accounts / recycle email addresses?
  32. I have received an abusive email (spam, phishing) from one of your domains. What should I do?
  33. How can I use my custom (own) domain with Tutanota?
  34. Logging: What do you log and for how long are logs kept
  35. Special offers for non-profit organizations
  36. How can I use Tutanota in my organization or company with my custom (own) domain?
  37. How can I configure spam detection rules (configuration of spam blacklist and whitelist)?
  38. Are there email limits to protect Tutanota from being abused by spammers?
  39. How does two-factor-authentication (2FA) work in Tutanota?
  40. Whitelabel: How can I get the Tutanota login at my custom (own) domain and configure colors and my logo?

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