External IMAP/POP3 connection
Would be very nice if Tutanota supported IMAP/POP3 desktop software such as Thunderbird, ClawsMail, eM Client and others
Sorry, but Tutanota can not be configured with IMAP or POP3 because it would not support end-to-end encryption with full text search.
Many customers like me are more concerned about privacy than security. I'm considering switching from Gmail because I'm concerned that Google will violate my privacy; a bigger concern than having end to end encryption.
I was looking to get a subscription with tutanota, but not being able having my emails on my MS Outlook (POP) is simply a red flag, a no go.
Hopefully at some point you will listen at your customers voice.
Emile Pesik commented
Declining to support this feature, together with the lack of OpenPGP support and multiple accounts in the mobile app means I can no longer consider Tutanota as a secure email provider.
If the only way to access my secure emails on my desktop is via a web browser or a standalone app then I'm out.
Having to use multiple apps on both my desktop (Thunderbird + a Tutanota desktop client) and my various mobile devices (K-9 Mail for my legacy email accounts, + ProtonMail + Tutanota on Android) is unmanageable.
I'll just wait until ProtonMail adds multiple account support, then I'll have just one app on my mobile (ProtonMail) and Thunderbird with the ProtonMail Bridge on my desktop. And it will work with OpenPGP too.
questioned answered, all I needed was an tutanota app, for computer and phone you guy's are great, thank you!
gmail is asking me if my email for tutanota is pop3, imap or exchange, is it any of these? Need the email for my phone.
Jason J commented
I just joined Tutanota. I'm actually a little bummed that it doesn't IMAP/POP3. I can't set this up in my Outlook program. I should have researched a little more before I paid for the pro package......my bad. I will go to Proton......
I love tutanota because of the encryption, because I cannot use Outlook, because it doesnt transmit my IP. If you want that use gmail or some such other, I dont want bells and whistles just send and receive emails. Simple.
This is really bad that Tutanota can't be configured in Thunderbird. For me a reason for deleting my newly created account.
It should be stated clearly on the website!!!
Since Tutanota has also an option of non-encrypted emails, it's far from obvious that it can't be configured with POP3/IMAP.
Christopher M commented
You could do a non-encrypted IMAP. Then you could make money off of adds on the site and use this advantage to draw customers to the web version because of its encryption.
I personally use Tutanota because they do not transmit my ip address and use theirs instead for outbound emails. This protects me against hackers and spam mailers. I frequently make blind inquiries of companies and I really do not know who is receiving the email until I get a reply, if I do in fact get a reply. So for me, the encryption feature is unused, except in the sense that my emails in and out are stored encypted on Tutanota's server.
Since so many people are looking for imap, would you consider offering two products instead of just one. One, would be the service you currently provide. The other product would still have the user's emails encrypted on your servers, but there would be no options for automatically encrypting outbound emails and no automatic decryption of inbound emails. The user would choose at sign up whether they want the "no encyption package with IMAP" or the "standard package without IMAP."
That way, you can have more customers using your service without compromising about security on the user's computer and without any liability. You could put some kind of header in the web interface that specifies whether there is encrypt/decrypt capability on the account.
Just my thoughts.
Having just signed up for a premium account, I was unaware that I could not connect my Thunderbird mail program to download Tutanota mail. A plug-in should be created for the more popular email programs to accomplish this in order to further the Tutanota project.
I fear this will be no more than a flash in the pan if portability is not accomplished. Many will accept responsibility for their own local security, few will conform to the strict rules and unrefined capabilities of Tutanota as they are now.
Oh well, it was at least a good idea. Better luck next time. Unless this is achieved by my subscription renewal in a year, I will be opting out and looking for a service that can supply IMAP/POP3 capability.
Search doesn't work anyways. I can't search more than a month of data with an extremely low volume of email. It is essential for me to be able to search the past three months quickly, and all time at least slowly.
I use Mail Backup X to archieve my IMAP accounts of Gmail and Yahoo. But I couldn't find any option in Tutanota that lets me add the account. need to look some better way to store all my mails to a better accessible location.
I need IMAP - POP3 over any reason, or I delete tutatota
in Gmail, under Settings, I designated that future emails be forwarded to Tutanota. How is this different than POP forwarding?
I appreciate all that you have done at Tutanota. I really want to use your platform but the lack of the IMAP/POP3 feature is still the primary reason I'm using protonmail.
You stated on December 25, 2017 11:12 that there are two reasons why an adapter/bridge is an absolute no-go.
Firsly, you stated, "All mails are stored unencrypted on the devices of the users when you use an adapter/bridge".
This suggests that Tutanota would like to control the security and privacy of email beyond the point of delivery. That's a completely losing battle given the differences in how people
choose to use their email. After an email is delivered there are a number of ways that it can be intercepted. I could mishandle my email and create unencrypted copies, someone could steal
my phone or passwords, or someone could simply read messages over my shoulder while I'm in public. These examples clearly fall outside of what I would call Tutanota's responsibility. The
same is true for using an adapter/bridge. I accept that once an email safely arrives to my unencrypted inbox you (Tutanota) have done your job if nobody intercepted that email. Please
consider why the majority of people want secure email. I think many people are not so concerned with local storage of emails but how securely they are sent. If someone is concerned about
storage then they should never consider using IMAP/POP3. Furthermore, they should consider having a decryption device installed directly into their brain rather than opening and reading
For your second point you stated, "Without a decent mail client plugin, there is no way for a user to know if his messages will be sent end-to-end-encrypted or not".
I might be misunderstanding your point but isn't this what we are asking for? We already trusted you to design a mail client/app that properly handles end-to-end encryption. We again will
trust you to create a proper plugin/client.
In conclusion, wouldn't you rather have people use your product to safely recieve email than not at all? For a short while, I was using your premium service but decided that I need a
service that allows quick and complete exportability. Please consider the fact that people use their email in many different ways and need flexibility.
being able to sent an automatic email to a normal account when an email arrived in Tutanota would already help a bit. Is this a possibility?
[Deleted User] commented
protonmail have added pop and imap support via proton bridge so why cant you guys do something similar?
[Deleted User] commented
Without ANY means to download my emails on my computer to view them localy/offline, this service is 90% unusable for me.