Import external e-mail account
We will implement this but it is not yet on the top of our list. We first have to finish the new client and the apps…
After researching several email providers, Tutanota is toward the top of the list, with the main issues keeping me from trying it out being lack of IMAP and this. While not ideal, I could probably deal with no IMAP so long as the apps are at least decent, but I NEED to be able to import mail from my other accounts in order for any provider to be usable. It would be a shame if I go with someone else simply because of this, especially since my hope is to stay with whichever service I switch to for years to come.
This is by far the most important feature that needs to be implemented. This will open for a lot of new users. Currently it is too far down on the roadmap. Should be on the very top, currently it is #14 on the feature backlog. Super annoying there's no ETA. You can live with the web-clients on any device so the idea that you want to prioritize native clients over this is wrong. When those clients is out it will likely generate a horde of new errors that will delay further the delivery of this feature. To me it appears to be a poor product management decision.
Why is 'Allow archiving and import/export of mail' ... "merged into this idea"?
This idea is about "import external e-mail account". Where is the archiving/export part? e.g. export a folder from tutanota to a local directory?
i have to afree with my previous posters. only thing stoping me from switching (and closing) my old mailaccount is that i have to keep it to read the mails there right now.
Basically the main reason you guys dont get 10 times more customers.
Joey Candy brought it on point, it IS a "show stopper"
Joey Candy commented
I want to make the jump, however import/export of ones email is a basic necessity. It's a 'big white elephant' of a show stopper.
Similarly to all here, after reading for few days, analyzing your encrypted email solution, I was thinking of moving today from Gmail to Tutanota, but finally I discovered that I will not be able to retrieve all my years of emails is the only thing that is holding me back. Everything else is really top grade but I can't imagine moving now because of that. It's actually really sad.
Like I can read here, you might be losing many potential clients because of that.
Oh there are even 3 slots around that topic:
887 here (this slot): https://tutanota.uservoice.com/forums/237921-general/suggestions/6860065-import-external-e-mail-account
647 here https://tutanota.uservoice.com/forums/237921-general/suggestions/9798387-allow-archiving-and-import-export-of-mail
124 here: https://tutanota.uservoice.com/forums/237921-general/suggestions/6860065-import-external-e-mail-account
= 1648 in total.
James Wood commented
Really hope I can import my mail from the past 10 years soon. Bit of a show stopper for me.
Looking forwards to this feature, so I can make the switch!
To Support re checking the roadmap for when importing emails will be ready. Of course the roadmap does not give a date, nor would anyone expect it to. However what is clear if the item is a long way down the page. Can we infer therefore that the implementation is a long way down the calendar? Is it measured in months or years. Who knows.
I do know that to me it is very important. I suspect it is to other also.
In the end it would seem to be a matter of return on investment. How many new customers or preventing the loss of old customers will happen if you do or do not implement this?
I really do not understand why conceptually this is listed as being all that different to 'Import external e-mail account". but since it is, then I will comment here also.
There is zero possibility of my moving to a new email system if I cannot read emails that I sent previously using the old account. Keeping two different accounts which contain emails to the identical recipient is worse than stupid since it makes me look stupid.
You spend untold hours developing a largely redundant app on F-Droid when Tutanota is already on the Play Store which would get you maybe two new clients? And you essentially ignore allowing the import of emails which would get you an enormous number of clients (at least 858 + 627).
It is not good business sense.
To my mind there is nothing else you can implement as important as this. It is a nonsense for me to keep another email system alive just to know what I said in an email a week or a month or a second before I start using Tutanota. I agree that the facility is new to your rival Protonmail, but it is there. Currently it just does not make sense for me to start using any new system that does not include this. I would prefer not to use Protonmail; the only alternative is to wait with my current system for ???? months or years until you get a round to it
The base for importing has been implemented with the native desktop clients.
Please check our roadmap for further information on when it will be ready:
Almost a year later since last Tutanova representatives response and it looks like there is still no solution for this, right?Looks like ProtonMail is a better choice, even at higher price — with import tool and smart IMAP bridge.
A total must if I'm to move fully to Tutanota and recommend it to my clients. I may trust Tutanota, but things happen, ability to export is a MUST.
Also, this looks like a duplicate of:
which puts the vote count around 1200.
Agreed. It's so frustrating this can't be done. And there are no work arounds because of the no IMAP availability.
Seriously... How am I supposed to move in if I can't take my mails with me? Forward them one by one? Jeeezz...
It appears to be two years...Has Tutanota progressed option for active members to retireve/download multiple emails-- and attachments--I have directed to my email on Tutanota....It is a function I appreciated with prior services (i.e., Earthlink.net). If there is a simple method, I would appreciate receiving instructions. Cheers. Lowell