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Import external e-mail account

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113 comments

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  • Christoph commented  ·   ·  Flag as inappropriate

    Basically the main reason you guys dont get 10 times more customers.

    Joey Candy brought it on point, it IS a "show stopper"

  • Joey Candy commented  ·   ·  Flag as inappropriate

    I want to make the jump, however import/export of ones email is a basic necessity. It's a 'big white elephant' of a show stopper.

  • josy commented  ·   ·  Flag as inappropriate

    Similarly to all here, after reading for few days, analyzing your encrypted email solution, I was thinking of moving today from Gmail to Tutanota, but finally I discovered that I will not be able to retrieve all my years of emails is the only thing that is holding me back. Everything else is really top grade but I can't imagine moving now because of that. It's actually really sad.
    Like I can read here, you might be losing many potential clients because of that.

  • Matteo commented  ·   ·  Flag as inappropriate
  • James Wood commented  ·   ·  Flag as inappropriate

    Really hope I can import my mail from the past 10 years soon. Bit of a show stopper for me.

  • Peter Garcia-Webb commented  ·   ·  Flag as inappropriate

    To Support re checking the roadmap for when importing emails will be ready. Of course the roadmap does not give a date, nor would anyone expect it to. However what is clear if the item is a long way down the page. Can we infer therefore that the implementation is a long way down the calendar? Is it measured in months or years. Who knows.
    I do know that to me it is very important. I suspect it is to other also.
    In the end it would seem to be a matter of return on investment. How many new customers or preventing the loss of old customers will happen if you do or do not implement this?

  • Peter Garcia-Webb commented  ·   ·  Flag as inappropriate

    I really do not understand why conceptually this is listed as being all that different to 'Import external e-mail account". but since it is, then I will comment here also.
    There is zero possibility of my moving to a new email system if I cannot read emails that I sent previously using the old account. Keeping two different accounts which contain emails to the identical recipient is worse than stupid since it makes me look stupid.
    You spend untold hours developing a largely redundant app on F-Droid when Tutanota is already on the Play Store which would get you maybe two new clients? And you essentially ignore allowing the import of emails which would get you an enormous number of clients (at least 858 + 627).
    It is not good business sense.

  • Peter Garcia-Webb commented  ·   ·  Flag as inappropriate

    To my mind there is nothing else you can implement as important as this. It is a nonsense for me to keep another email system alive just to know what I said in an email a week or a month or a second before I start using Tutanota. I agree that the facility is new to your rival Protonmail, but it is there. Currently it just does not make sense for me to start using any new system that does not include this. I would prefer not to use Protonmail; the only alternative is to wait with my current system for ???? months or years until you get a round to it

  • Maxim commented  ·   ·  Flag as inappropriate

    Almost a year later since last Tutanova representatives response and it looks like there is still no solution for this, right?Looks like ProtonMail is a better choice, even at higher price — with import tool and smart IMAP bridge.

  • kubs commented  ·   ·  Flag as inappropriate

    A total must if I'm to move fully to Tutanota and recommend it to my clients. I may trust Tutanota, but things happen, ability to export is a MUST.

  • Si commented  ·   ·  Flag as inappropriate

    Agreed. It's so frustrating this can't be done. And there are no work arounds because of the no IMAP availability.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Seriously... How am I supposed to move in if I can't take my mails with me? Forward them one by one? Jeeezz...

  • Anonymous commented  ·   ·  Flag as inappropriate

    It appears to be two years...Has Tutanota progressed option for active members to retireve/download multiple emails-- and attachments--I have directed to my email on Tutanota....It is a function I appreciated with prior services (i.e., Earthlink.net). If there is a simple method, I would appreciate receiving instructions. Cheers. Lowell

  • Sascha commented  ·   ·  Flag as inappropriate

    I'm ready to pay for the service as soon as this function is implemented, but not before.

  • Anonymous commented  ·   ·  Flag as inappropriate

    OK. Went for a walk to clear my thoughts. I set up Gmail to forward the Gmail emails to my Tutanota account. I can open them in Tutanota or Gmail and slowly convert all my contacts to use the Tutanota account.

  • Anonymous commented  ·   ·  Flag as inappropriate

    When installing Tutanota the install process allowed me to import my Gmail emails and the Gmail account is still linked to my Tutanota account. I would also like to link another email account to my Tutanota account but cannot find a way to do it. There is, obviously, a method of linking the accounts but I cannot recall when or how I did it. Shall try to work out how it was done and hopefully post the result here.

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