I suggest you ...

Just signed up and getting this message "It looks like you exceeded the number of allowed emails. Please try again later." pls advise .

It is frustrating since need communicate a lot with someone and just signed up. If I am time limited please,give directions so can plan number of emails a day can send and tell me if this is just restriction for new accounts.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

You will receive this message if our anti-spam algorithms have picked up on your account for sending out spam. Our algorithms depend on various factors to protect Tutanota from being abused by spammers.

We improve our anti-spam algorithms continuously. If your account has been picked up by accident, please let us know your account name via email so that we can improve our algorithms.

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I have sent a grand total of 2 emails today and already unable to sent any more emails. It is extremely annoying that Tutanota was not upfront about such a restriction. I cannot possibly wait an unknown amount of time to write an email after writing just 2 of them.

    I'm sorry but it looks like I'm moving to ProtonMail.

  • Melanie commented  ·   ·  Flag as inappropriate

    Hi, thanks for the service! Maybe you could say a little more about maximum number of mails? After trying to write to about 35 people at once yesterday I got the message that I exceeded. Without the mail even being send. Now, one day later I still get the same message and I can't send anything. Can you please be more specific how long the 'ban' lasts and what "The limits vary depending on current requirements." exactly means. I really like the simpilcity of tutanota, but it's frustrating to not know what I can and cannot do.

  • Andrew Jackson commented  ·   ·  Flag as inappropriate

    I have the same issue today. I have been using tutanota for two years and this is the first time I have encountered this issue. I have not exceeded 40 recipients, although I may have sent in excess of 40 emails, What is the solution please?

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