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  1. Allow opt-out from the recovery code

    Some users don't want to use the recovery code feature as it just makes it easier for an attacker to gain access to their account. Let responsible users opt-out if they so choose. Don't force a controversial feature on all users.

    463 votes
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      16 comments  ·  Flag idea as inappropriate…  ·  Admin →

      The recovery code does not make it easier for an attacker to gain access to an account as long as you don’t write the recovery code down and store it in an insecure place. Unfortunately, some users spreaded false information about this feature to discredit Tutanota.

      The recovery code was a feature requested by many users and it is the most secure account recovery that has ever been implemented.

      To make it short: If you don’t trust the recovery code, you don’t trust Tutanota as it is based on the same strong cryptography that all other parts of Tutanota are also based on.

      We removed the popup to ask for the recovery code from the next release, as probably all users that want the recovery code set it up already. See
      github.com/tutao/tutanota/issues/880

    • Allow Tutanota user access and control over encrypted emails sent to unencrypted email services

      I abandoned Tutanota years ago and am instead using Protonmail because Tutanota developers rejected my suggestion to offer the option to either access or delete encrypted emails sent to non-Tutanota email users. It is a serious flaw that there is no user access to these encrypted emails once sent to unencrypted email services. These emails are stored in an unacessable server file outside of the Tutanota user access and control and for which Tutanota developers do not disclose what ever happens to these hidden emails. I again checked the user knowledgebase and to my surprise there is no mention of…

      1 vote
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Let me in!I am not spam

        Let people in to use this Email service
        .

        1 vote
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          declined  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • attachment mac

          Hi, i can't open to my attachments on mac "snow leopard", is it because the OS is too old?

          I can do it on my samsung s5(Android) and my macbookPro on "mavericks"

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Yes, snow leopard is too old.

            You need to run up-to-date browsers in order to run Tutanta. Unfortunately there is neither a current Safari, nor Chrome, nor Firefox for snow leopard.

          • Dass die Mailbox wieder freigegeben wird und dieses Fenster "Richte deinen wiederherstellungscode ein..." endlich verschwindet.

            Ich kann nicht mailen und das seit Wochen, weil dieses Fenster Zugänge blockiert. Ich nutze seitdem wieder Yahoo und verstehe nicht, was das soll.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Tutanota bridge app for mailclients (like Protonmail Bridge)

              lots of people use mailclients, which use SMTP/IMAP/POP for accessing mails, which can not be natively supported by end-to-end encrypted mail services, protonmail has provided their users with a solution to this problem with the recent release of the protonmail bridge app for Linux/Mac/WIndows. and i would really like it if Tutanota would release something similar so everyone can keep usiong their prefered mailclients with TutaNota

              6 votes
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                5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                An adapter/bridge wouldn’t be a lot of work but we decided not to implement it for various reasons:
                1. All mails are stored unencrypted on the devices of the users when you use an adapter/bridge
                2. Without a decent mail client plugin, there is no way for a user to know if his messages will be sent end-to-end-encrypted or not

                Both of these reasons are absolute no-gos for a secure mail service like tutanota.

              • How can you make an anonymous account when you have to give a cell phone number which removes anonymity?

                A friend wanted to make a Tutanota email account but they have no cell phone. How can they do it? They do not have any email accounts either.

                Additionally, Tutanota prides itself on anonymity and yet they demand your cell phone (which links your identity to them) to make an account.

                Doesn't that defeat the purpose of anonymity?

                They used to let you make an account and you had to wait a while before you could do anything. At least that would have worked.

                1 vote
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                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Remove the account recovery code

                  Please remove the account recovery code that you have just added. This is a huge security risk. Pretty much the biggest security risk you could add. Did you do this intentionally so you can compromise our accounts when you need to?

                  It's especially suspicious that you were clearly stating before: 'don't lose your password, we cannot reset your account' and now you miraculously add this without anyone asking for it.

                  It's especially concerning that this so-called private code can reset both the password AND the 2FA. I don't need that kind of vulnerability in my life. Who does? People who…

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    The account recovery code is only readable/encrypted for the account owner. We can not access it and therefore can’t access your encrypted data.

                    If you use a second factor, you can’t recover your account by just entering the recovery code. You need two out of three:

                    • Your password and your recovery code for resetting second factors
                    • Your second factor and the recovery code for resetting your password.

                    You can only access your recovery code, if your provide your password. If someone has access to your desk, he won’t be able to inspect the recovery code without knowing your password.

                    If you don’t want to use the recovery code, you don’t have to. But you can’t restore access to your account if you lost your second factor or your password in that case.

                  • I'd like to change my password. I think it may have been compromised. How do I do that. atlantasy@tutanota

                    I'd like to change my password. I think it may have been compromised. How do I do that. atlantasy@tutanota.com

                    1 vote
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Stop asking for a PayPal account when trying to download the iPhone App.

                      The app will not download from the App Store to my iPhone X without a PayPal account. I also didn't get any message with a number from PayPal. Seems your App is NOT free and will not download.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • email migration from gmail

                        HI I am using gmail from couple of years now I want to shift to tutanota but email migration is big problem please suggest me best to bring all messages from gmail to tutanota

                        3 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Anzeigen der gespeicherten Email in der App auch offline

                            Bisher kann man nur online in die Android App rein. Es wäre toll, wenn das auch offline möglich ist, sodass man dann dort die Email sieht, die man zuvor online aufgerufen hat.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Vollständige Anzeige des E-Mail-Verlaufs

                              Bisher wird der Verlauf innerhalb einer Konversation nicht vollständig angezeigt. Es werden nur eingehende Nachrichten angezeigt, nicht aber ausgehende, sofern auf die eingehende durch die Antworten-Funktion geantwortet wurde. Bitte zeigt den vollständigen Verlauf an, vergleichbar mit Googlemail.

                              3 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Schriftgröße und -typ

                                Sehr geehrte Damen und Herren,

                                würde mich freuen, wenn die Möglichkeit bestünde, Schriftgröße, Schrifttyp sowie Zeilenabstände bei einer zu erstellenden E-Mail innerhalb des Programms zu verändern. Schreibe jetzt regelmäßig E-Mails in Word vor, formatiere sie dort und kopiere sie dann hinüber ins Tutanota. Ist etwas unpraktisch. Sollte die Funktion schon bestehen und ich habe sie bisher nur nicht entdeckt, freue ich mich über einen kurzen Hinweis.

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Seamlessly send encrypted mails to other encrypted mail providers

                                  I honestly don't know how much work it would be, but wouldn't Tutanota's encryption function be more useful if encrypted mails (without clicking a link + typing a password) could be sent to users of other encrypted mail services (protonmail, hushmail, etc.) instead of just Tutanota users? Perhaps this would mean Tutanota, Protonmail, Hushmail, etc. would have to trust each other a bit more, or work out some additional standards for the encryption, but uniting with others who have similar ideas to achieve your (plural) goals can make all involved stronger, and plain email works so well simply because the…

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Make new F-Droid Android app run on Android 4.4

                                    Too bad that the required minimum Android version went up from 4.4 to 5.0.

                                    . app v 2.15.4 from Google Playstore requires Android 4.4
                                    . new app v 3.37.1 from F-Droid requires Android 5.0

                                    This limits a range of interesting devices and reduces the install base. For example a google-acount-free Fairphone FP1 can not run your newest beauty.

                                    Was it a conscious choice to increase the required minimum Android version? What great novelty brings 3.37.1 that was not possible on 2.15.4? Could you consider to lower the requirement for Android 5.0?

                                    3 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please make the "Spam" icon become boldface when an email is automatically sent to that folder.

                                      Please make the "Spam" icon become boldface when an email is automatically sent to that folder. Also, if the email isn't spam, please create an option to mark that email "not Spam" so it goes to the Inbox. I suddenly found many emails that should not have been sent to Spam. But I had no way to know there were emails in my Spam folder. Thanks.

                                      4 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • To the best of my knowledge I never signed up for tutanota, do NOT want to participate, and would appreciate being completely deleted.

                                        My correct email address is larry.lack17@att.net, and the fact that tutanota has inexplicably become part of my email address(?) is totally screwing up my ability to get important messages from colleagues, students, etc. PLEASE delete my account, which you seem to have gotten by mistake. Thank you.

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Error using dark theme

                                          There seems to be an error using the dark them. I received an email from tutanota staff and part of it was displayed with a white background as seen in the image below.

                                          https://i.imgur.com/iT2g0tM.png

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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