How can you make an anonymous account when you have to give a cell phone number which removes anonymity?
A friend wanted to make a Tutanota email account but they have no cell phone. How can they do it? They do not have any email accounts either.
Additionally, Tutanota prides itself on anonymity and yet they demand your cell phone (which links your identity to them) to make an account.
Doesn't that defeat the purpose of anonymity?
They used to let you make an account and you had to wait a while before you could do anything. At least that would have worked.1 vote
Were did you try to signup? We never ask for your cell phone number…
Please signup at https://mail.tutanota.com/signup
I'd like to change my password. I think it may have been compromised. How do I do that. atlantasy@tutanota
I'd like to change my password. I think it may have been compromised. How do I do that. email@example.com vote
The app will not download from the App Store to my iPhone X without a PayPal account. I also didn't get any message with a number from PayPal. Seems your App is NOT free and will not download.1 vote
We can’t reproduce this. Please send a screenshot of the error message to firstname.lastname@example.org.
HI I am using gmail from couple of years now I want to shift to tutanota but email migration is big problem please suggest me best to bring all messages from gmail to tutanota3 votes
I've got following problem: http://www.openspf.org/Why?id=hhaller%40tuta.io&ip=22.214.171.124&receiver=smtp.wp.pl
How to solve it?1 vote
You have to send mails from your mail address via Tutanota. It is not possible to use other mail services to send from Tutanota addresses.
Bisher kann man nur online in die Android App rein. Es wäre toll, wenn das auch offline möglich ist, sodass man dann dort die Email sieht, die man zuvor online aufgerufen hat.3 votes
Bisher wird der Verlauf innerhalb einer Konversation nicht vollständig angezeigt. Es werden nur eingehende Nachrichten angezeigt, nicht aber ausgehende, sofern auf die eingehende durch die Antworten-Funktion geantwortet wurde. Bitte zeigt den vollständigen Verlauf an, vergleichbar mit Googlemail.3 votes
Sehr geehrte Damen und Herren,
würde mich freuen, wenn die Möglichkeit bestünde, Schriftgröße, Schrifttyp sowie Zeilenabstände bei einer zu erstellenden E-Mail innerhalb des Programms zu verändern. Schreibe jetzt regelmäßig E-Mails in Word vor, formatiere sie dort und kopiere sie dann hinüber ins Tutanota. Ist etwas unpraktisch. Sollte die Funktion schon bestehen und ich habe sie bisher nur nicht entdeckt, freue ich mich über einen kurzen Hinweis.1 vote
I honestly don't know how much work it would be, but wouldn't Tutanota's encryption function be more useful if encrypted mails (without clicking a link + typing a password) could be sent to users of other encrypted mail services (protonmail, hushmail, etc.) instead of just Tutanota users? Perhaps this would mean Tutanota, Protonmail, Hushmail, etc. would have to trust each other a bit more, or work out some additional standards for the encryption, but uniting with others who have similar ideas to achieve your (plural) goals can make all involved stronger, and plain email works so well simply because the various providers don't differentiate between external and internal addresses/users when sending messages or displaying received ones.
I honestly don't know how much work it would be, but wouldn't Tutanota's encryption function be more useful if encrypted mails (without clicking a link + typing a password) could be sent to users of other encrypted mail services (protonmail, hushmail, etc.) instead of just Tutanota users? Perhaps this would mean Tutanota, Protonmail, Hushmail, etc. would have to trust each other a bit more, or work out some additional standards for the encryption, but uniting with others who have similar ideas to achieve your (plural) goals can make all involved stronger, and plain email works so well simply because the…1 vote
Too bad that the required minimum Android version went up from 4.4 to 5.0.
. app v 2.15.4 from Google Playstore requires Android 4.4
. new app v 3.37.1 from F-Droid requires Android 5.0
This limits a range of interesting devices and reduces the install base. For example a google-acount-free Fairphone FP1 can not run your newest beauty.
Was it a conscious choice to increase the required minimum Android version? What great novelty brings 3.37.1 that was not possible on 2.15.4? Could you consider to lower the requirement for Android 5.0?3 votes
Unfortunately, we had to require Android 5.0 as WebViews were too restricted with Android 4.4.
Sorry for that!
Please make the "Spam" icon become boldface when an email is automatically sent to that folder. Also, if the email isn't spam, please create an option to mark that email "not Spam" so it goes to the Inbox. I suddenly found many emails that should not have been sent to Spam. But I had no way to know there were emails in my Spam folder. Thanks.4 votes
To the best of my knowledge I never signed up for tutanota, do NOT want to participate, and would appreciate being completely deleted.
My correct email address is email@example.com, and the fact that tutanota has inexplicably become part of my email address(?) is totally screwing up my ability to get important messages from colleagues, students, etc. PLEASE delete my account, which you seem to have gotten by mistake. Thank you.1 vote
Sorry, but we have no influence on the email addresses or the functionality of external providers. If you have received an abusive email, please contact us at firstname.lastname@example.org.
There seems to be an error using the dark them. I received an email from tutanota staff and part of it was displayed with a white background as seen in the image below.1 vote
This issue is tracked here: https://github.com/tutao/tutanota/issues/297
What, Exactly, Is wrong with the Plain Text signature "Democracy Now!"1 vote
??? You can use it as signature, if you like. Just change it in your E-Mail settings…
Please contact us at email@example.com and include details regarding your browser, version and operating system. Thanks!
Dear techies at Tutanova. I hope this message gets through to someone who can help me. First, I NEVER requested your services.
Second, all my colleagues are calling me to tell me their messages to my address <firstname.lastname@example.org> are receiving a 'rejection' notice, which is messing up my efforts to currently put on a huge program to teach about 36 young people the joys of fly fishing. This event will occur on Sep 16, but your program is confusing everyone. PLEASE remove my address from your system (which I NEVER requested) ASAP. Many thanks.1 vote
Thanks for this amusing post. Please contact us at email@example.com and include details about the mail address that has been used to spam your mail account.
I do emailing at any hours sometimes at weekends if I am bored or in particular in catching with many follow ups but I want to look professional by scheduling to Monday early morning or any mornings. Also enable to send emails catching some of them at their preferred working hours.20 votes
if the user stores his email credentials in the Firefox browser, every time he tries to send an encrypted message, his email and password are added respectively to the 'To' bar and the email password is inserted as the password for encryption.
Also, can the stored passwords for email sending to a certain contact be edited in the contact list with the new mail client or just with the old one?1 vote
unfortunately, we can not reproduce that issue with Firefox. May I ask you to send us a screenshot to firstname.lastname@example.org?
The password can be edited with the new client. Just click on the edit button after selecting a contact.
Suddenly, I can't enter my email account. I sent an email to support a few days ago... yet with no answer!!! Why?!
I made a few contributes (paying premium) to support this project. I think I don't deserve this kind of treatment.
How can I get my account back?!
Please answer me!1 vote
Uservoice is for feature requests. Please wait until our support replies to your email. If you mentioned that you are a Premium user in the subject, that will speed up the process.
Have these indicators show when looking at the various folders one has, but before actually going into the folders and not having it show after one looks at a folder.1 vote
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