General

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. an option to delete my account

    I have looked and looked and can't find a way to delete my account.

    8 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • 1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        1 comment  ·  Admin →

        Hi there,

        if you are a business customer, please use the Support button from the top menu bar.

        We need to know:

        - the sending email address(es)
        - the date and time when you should have received the emails.

      • Good day, no one answers questions.How to revert to the previous version? The beta version works terribly!!!Do not open attachments.

        Good day, no one answers questions.How to revert to the previous version? The beta version works terribly!!!Do not open attachments.

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Can't access my email, wrong password but the password is right (??)

          I been using this email a few times, with a password i remember 100%, and is definily not the password, so why it's giving me "wrong credentials"? is a problem with the system? was my email hacked (i doubt it, it has less than 1 month, didn't publish anywere, and who going to bother)

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • 1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Is there any support in French ?

              Hi,

              The title is my question !

              Erick

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Admin →
              • accept altcoins

                With the high transaction fees of bitcoin I suggest you accept altcoins for people who want to make small donations. I'm not sure which ones are best (monero, dash, dogecoin, ether, ...?). There are payment processors which accept many altcoins.

                43 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)

                  Thank you very much for creating this request. We are very happy to announce that we have started integrating cryptocurrency support to Tutanota! As a first step, you can now donate to Tutanota with several coins: https://tutanota.com/community#donate

                  When you donate to Tutanota with cryptocurrencies, we will use this donation not only for developing Tutanota, but also for adding cryptocurrencies as a payment option to Tutanota. Read more on this here: https://tutanota.com/blog/posts/cryptocurrency-support

                  Thank you very much for your support,
                  your Tutanota Team

                • GDPR

                  Considering that metadata (sender, recipient, date of email) are not encrypted, this makes this personal data processed by Tutanota.

                  In regards with the GDPR, and for a business offer, this also makes Tutanota a "Processor" processing the above mentioned personal data on behalf of the Tutanota client (who is there the "Controller" regarding GDPR).

                  GDPR Art28 requires that a contract is signed between Controller and Processor that - among other things - sets out the type of personal data processed. Typically this is done in the form of a "Data Processing Agreement" between Controller and Processor.

                  So is there any…

                  11 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Your team provide a place to help crimial

                    from proekt_r.i.k<proekt_r.i.k@tutanota.com>
                    Decoding Files 0.7BTC(bitcoin) or tomorrow 1BTC (bitcoin) (1PC)
                    translation at the expense of Bitcoin wallet

                    How to obtain Bitcoins
                    The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click 'Buy bitcoins', and select the seller by payment method and price.
                    https://localbitcoins.com/buy_bitcoins
                    Also you can find other places to buy Bitcoins and beginners guide here:
                    http://www.coindesk.com/information/how-can-i-buy-bitcoins
                    write to Google how to buy Bitcoin in your country?

                    in order to guarantee the availability of our key
                    we can decrypt one file for free
                    the size of the files <1 mb, doc.docx.xls.xlsx.pdf.jpg.bmp.txt file format
                    other…

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)

                      Thanks for reporting!

                      If you would like to inform us about abusive usage of one of our domains (tutanota.com, tutanota.de, tutamail.com, tuta.io, keemail.me), please contact us at abuse@tutao.de. Please forward the abusive message to us if appropiate.

                      If you would like to report abusive usage originating from another provider’s email address, you can find contact addresses at abuse.net.

                    • Why don't you ask for help from users to make your app better faster??

                      @Tutanota, we understand you are a small team and you are trying to achieve great things... but sometimes, few people are just not enough to do it.
                      On the other hand, there are plenty of people which have the will, the knowledge and they could jump in to help. I am sure there are parts of your software that have to be protected, but there are parts that could be made public enough so others could contribute. The simplest example would be designing a better interface (as everybody says: take example from ProtonMail!).

                      And you could offer something in return…

                      6 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • create inbox rules directly from received emails

                        It would be nice to have an option under every received email to create an inbox rule based upon the email sender or domain. This makes the process of creating inbox rules much faster.

                        3 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • Why can’t I move the emails to folders?

                          I am having difficulties moving emails to folders. Is it a bug? How could I rectify this problem. If I cannot use this feature it would be time consuming to find the emails. Help needed. Thanks

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • There is a criminal that uses tutanota mail - lokkit5@tutanota.com

                            Can you trace them ?
                            They want - 0.5 BTC for Decoding my Files.

                            lokkit5@tutanota.com

                            Last mail from them: 1000 euros my last price .. if it suits you, pay and I decrypt your data, if not, I can not help you in anything (

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Tutanota 2.15.0 Crash when denying access to contacts

                              Hello, for security reasons, I can not let Tutanota to my contacts. When this right is denied, if I try to write an email, Tutanota crashes when I try to enter the recipient in the field provided for this purpose.

                              Device: Moto g4
                              OS: Stock ROM with Android 7.0 / lineageOS rooted with Android 7.1
                              This behavior is the same whatever the situation.

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Is there any way to email you ?

                                I need help with setting up alias emails.
                                I also need to know how( if) I can transfer all of my gmail account emails to tutanota? Thanks

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • WE DON'T HAVE TIME FOR THIS

                                  "Sorry, you are currently not allowed to send or receive emails because your account was marked for approval to avoid abuse like spam emails. The Tutanota team will approve your account within 48 hours."

                                  I'm cancelling my account. You just wasted a perfectly good email address that can't be re-used.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Admin →
                                  • get rid of sending limits

                                    Get rid of sending limits. I never had them before and I do not send spam. If you cannot then put a counter clearly visible on the page telling how many we can send and how many left we can send.
                                    I have used this email for a very long time. Hate to toss it in the garbage because it would no longer be usable.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • 1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • settle the glitch which prevents addresses from yahoo mail to write to Tutamail addresses ("service unavailable")

                                        settle the glitch which prevents addresses from yahoo mail to write to Tutamail addresses ("service unavailable")

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Problème envoi mail

                                          Bonjour, Je viens de créer une adresse mail et je n'arrive pas à envoyer un seul mail, le message suivant s'affiche: "Il semble que vous ayez dépassé le nombre maximal d'emails. Veuillez essayer plus tard."
                                          je n'ai pour le moment reçu aucun mail encore moins envoyé.
                                          Comment puis-je faire?
                                          merci!

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1 3 4 5 12 13
                                          • Don't see your idea?

                                          General

                                          Feedback and Knowledge Base