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  1. Adjust size of the email and email list columns.

    the columns for folders, list of emails and the email messages themselves are all too narrow. They don't span the width of my screen. Ability to adjust then and auto expand to fit screen or something would be nice. Thanks.

    15 votes
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      1 comment  ·  Admin →
    • There is no easy way to make sure the tutanota premium account is renewed.

      I can't tell if my premium account has been renewed. I haven't received anything and I don't want to lose my account.

      4 votes
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        Hi Karl,

        you will not lose your account. If there are any problems with your invoices, we let you know via email automatically.

        Please contact us via the Support buttom from the top menu bar if you have any questions.

      • Just signed up and getting this message "It looks like you exceeded the number of allowed emails. Please try again later." pls advise .

        It is frustrating since need communicate a lot with someone and just signed up. If I am time limited please,give directions so can plan number of emails a day can send and tell me if this is just restriction for new accounts.

        2 votes
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          1 comment  ·  Admin →

          The limits for new users are pretty low, because we have to avoid spam use. Currently you can contact 40 recipients daily. The limits vary depending on current requirements.

        • Use renewable energy

          Perhaps Tutanota could use renewable energy ? It seems posteo and mailbox.org are already doing this.

          3 votes
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          • Plain text email please!

            Right now Tutanota seems to send an HTML email, making it hard to send OpenGPG encrypted emails as after copying it inserts spaces between rows.

            This makes it exceedingly hard to have encrypted communication with for example users of Countermail email addresses.

            686 votes
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            • Forbid HTML Mail

              Well, we all know: HTML Mails suck!
              I'd like a possibility to disable html in mails by default and only show plain text.

              33 votes
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              • Not sure at all if the email I send is HTML or plain text

                - How do I change between the two?

                - If it is HTML, where is the WYSIWYG editor, or am I missing the point?

                - Isn't plain text email much better and effective for serious back and forth communication with quotes? See: https://en.wikipedia.org/wiki/Posting_style#Placement_of_replies

                - Maybe it's worth merging my question with this: https://tutanota.uservoice.com/forums/237921-general/suggestions/7200534-plain-text-email-please
                Similar, but different.

                1 vote
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                  1 comment  ·  Admin →

                  Currently, all mails are sent as plain text and HTML and the recipients client decides on how to display the messag.

                  Our new client (to be released within the following months) provides an option to switch between HTML and plain text.

                • How do you add a domain to the spamlist instead of an email address?

                  Update to "Unsubscribe from spamlists, newsletter etc."

                  3 votes
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                    Spam rules are available for both Free and Premium users. You can add email addresses or domains to your list. In the latter case, the valid format is only the domain without any special characters.

                  • Does mails in 'Trash' delete themself?

                    Most email providers delete emails in the trash automatically after 30 days. Is this the case with Tutanota or do you have to do it manually?

                    3 votes
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                      The Trash folder has to be emptied manually. We do not delete them, because if an email has been deleted from the Trash folder, it is deleted permanently and there is no way to retrieve it.

                    • Encryption of one leg

                      We can strongly promote Tutanota with friends ansd family but for business it is an other question, as some companies like banks would forbid the use of it as they have to have the possibility to access to all mails permanently.
                      But there is a possiility to have more security, it is to cipher the mail from the tutanota user to your server and to send it in clear to the receiver, and in the opposite to have a mail sent in clear from the non-tutanota user to the server and sent from your server encrypted to the tutanota user. …

                      1 vote
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                      • Unsubscribe from spamlists, newsletter etc.

                        I keep recieving spanish spam day after day. I can't get rid of and you guys don't even have anything in the Knowledge Base about it. Only about your domains.

                        3 votes
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                        • Send encrypted mails to external recipients by default without password

                          As the idea says. If Thunderbird can, you can.

                          3 votes
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                          • Download all attachments

                            There should be an option to download all attachments at once. All attachments could be downloaded in a compressed folder.

                            26 votes
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                            • 232 votes
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                              • Keyboard Shortcuts

                                Similar to what we have for gmail. For example, C to compose, # to delete, Spacebar to select a mail.

                                55 votes
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                                • allow the ctrl/cmd+enter keyboard shortcut for sending email

                                  On services like gmail and facebook, you can press ctrl/cmd+enter to send an email/message. It would be great for that shortcut (and possibly other keyboard shortcuts for replying and deleting to exist)

                                  10 votes
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                                    1 comment  ·  Admin →
                                  • IP Address is blocked while trying to create an account

                                    Hello, i really want to use your services because i am a huge supporter of your ideas but, when i try to create an account a textbox appears saying: ''Registration is temporarily blocked for your IP address to avoid abuse. Please try again later or use a different internet connection.''
                                    I am from Brazil and i tried using Firefox and Chrome and both give me the same message. Please help!

                                    2 votes
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                                      Hi there,
                                      we only block a very small amount of IP addresses due to excessive spamming. All other IP ranges are only rate limited. Please contact us and provider your ip address at support@tutao.de, if signing up does not work for you permanently.

                                      Thanks!

                                    • Option to set default (encrypted, not encrypted) for non-Tutanota user emails

                                      Right now, if you are sending an email to someone with a non-Tutanota email address, the system defaults to treating it as an ecrypted message, requiring the recipient to follow a link, enter a password, etc. You can disable this by clicking a button.

                                      This sort of encryption for non-Tutanota users is a great thing, of course.

                                      But I imagine most of the time, I'm going to want to just send regular non-encrcypted messages to non-Tutanota addresses and don't want to have to click the button every time (and will be likely to forget). I'd like to be able to…

                                      25 votes
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                                      • You say something about whether or not our emails are safe from CIA hacking?

                                        I'd simply like some assurances that our emails are outside the reach of CIA hacking

                                        1 vote
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                                          1 comment  ·  Admin →

                                          Yes, Tutanota uses strong encryption that cannot be broken.

                                          The recently published CIA hacks target end-user devices of high profile individuals. If you are such an individual, you have to take extra care to secure your device. No encrypted messaging service can do that for you.

                                        • approve

                                          My e-mail doesnt get activated/approved. I've waited long now and I rly need to have acess to it so I can send and recieve e-mails.

                                          3 votes
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