General

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. settle the glitch which prevents addresses from yahoo mail to write to Tutamail addresses ("service unavailable")

    settle the glitch which prevents addresses from yahoo mail to write to Tutamail addresses ("service unavailable")

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • Problème envoi mail

      Bonjour, Je viens de créer une adresse mail et je n'arrive pas à envoyer un seul mail, le message suivant s'affiche: "Il semble que vous ayez dépassé le nombre maximal d'emails. Veuillez essayer plus tard."
      je n'ai pour le moment reçu aucun mail encore moins envoyé.
      Comment puis-je faire?
      merci!

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • WE DON'T HAVE TIME FOR THIS

        "Sorry, you are currently not allowed to send or receive emails because your account was marked for approval to avoid abuse like spam emails. The Tutanota team will approve your account within 48 hours."

        I'm cancelling my account. You just wasted a perfectly good email address that can't be re-used.

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • I want to know WHO to block filthy emails that seem to be as though my computer has been hacked. Filtered emails.

          FILTERED EMAILS And BLOCK OPTIONS - ALSO HACKED EMAILS AND WHY TUTANOTA HAS POSTED OTHER EMAILS TO OTHEER PEOPLE AND WHY THEY HAD DELETED EMAILS SENT BACK TO USE - WAS THAT ON BEHALF OF THAT RACIST ALEX ZANE!

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            1 comment  ·  Admin →
          • 3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Hi, the mails send on our google groups are suddenly received in the spam box, while until last week we didn't have this issue.

              Hi, the mails send on our google groups are suddenly received in the spam box, while until last week we didn't have this issue.

              3 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • 1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • 15 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Emails don't arrive

                    I have been using tutamail for quite some time, but am on the verge of giving up. Over the past several months I have had multiple occurrences of email not arriving. And no, it is not in my spam folder. Am I the only one experiencing this. It has happened from at least 3 different domains in the last month.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)

                      If an email does not arrive to your mailbox, there are three options on what could have happened:

                      1.) We blocked the mail because it has been sent by a mail server on a blacklist. This often happens for mail servers that send large amounts of mails (e.g. newsletters) or that have been abused. The mails are rejected in that case. We always report the cause (e.g. which blacklist led to the block) to the sending mail server.

                      2.) You have configured an SPAM-Rule to discard the mail. In that case, the sender will not receive a notice about the dropped mail.

                      3.) The mail has not arrived at our inbound mail server (e.g. it has been dropped by another mail server.

                      Please contact us at hello@tutao.de and include the following details: When has the mail been sent by which sender to which recipient address?

                      Thanks!

                    • 1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Stop blocking users who are trying to create emails for their family and

                        How about the team stop blocking ip addresses when i am trying to create emails for my family members only to have the app inform me that my ip address is blocked to stop any spam attempts!.

                        How stupid, i am trying to create awareness of the app and have been trying to create accounts for members of my family that were itnerested, this seems a good way to shoot yourselves in the foot!!.

                        Rant over

                        18 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • 1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Messages getting sent to spam illogically

                            Tutanota puts messages in spam, even though I initiated the contact with the sender. Ex: I send a message to xxx@abc.com. xxx@abc.com replies to me and the message goes to spam. I of course have no idea he responded because as others here have noted there isn't even a counter on the spam folder indicating there's anything there. Very frustrating!

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • 1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Select multiple emails

                                Long press on the smartphone to select multiple emails for deletion or other function.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Ohmigosh --

                                  I can't believe you have no way to:
                                  -search for an email by sender (or by anyway)
                                  -delete multiple emails by checking off boxes
                                  -or by hitting the delete button
                                  -or my selecting a group of emails to delete!

                                  I love your security, but jeez, you make managing your inbox SO tedious and slow. Please add these features ... have never seen an email server that didn't.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Se pueden importar contactos?

                                    Cómo puedo importar contactos des de un excel a mi correo de tutanota.
                                    Gracias

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • please make it possible to recognise a company VAT number so that we can pay for the premium service it makes me so sad that I cannot manage

                                      Please make it possible to purchase the Premium account and that your program can recognise a VAT number, as I cannot do so at the moment I have no customer service and nothing is wrong with my company AUD Nr. It is very sad as I wish to pay for the service

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Add a feature so pressing "delete" when already selected an email will delete the email.

                                        So when I want to delete an email, I have to select it, mouse-click "delete" button. I want a feature so I can just hit "delete" on my keyboard to delete the selected email.

                                        3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          1 comment  ·  Admin →
                                        • propose an alternative to Reddit for reporting problems

                                          The core values of Tutanota are privacy and confidentiality, and everything is hosted in Europe where there's good privacy protection and so on.

                                          So how come I'm kindly asked to create a Reddit account in order to report an issue?
                                          Reddit is based in the US and ad-based, "may share your info ..." according to its privacy statement; that doesn't seem to match Tutanota's core values very well.

                                          So please provide an alternative means to report issues, so that I have a way to report that I cannot use Tutanota on my Windows 10 Mobile phone (Lumia 950 with latest…

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1 3 4 5 11 12
                                          • Don't see your idea?

                                          General

                                          Feedback and Knowledge Base