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  1. Hi! Your automatic Dutch introduction e-mail is really badly written. Can I help?

    Hi! Your automatic Dutch introduction e-mail has a lot of grammatical errors. Can I help?

    Best,
    leo

    1 vote
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    • 1 vote
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      • Please allow us to remove unwanted Aliases (..or buy more than 5)

        We have been waiting for the ability to buy more aliases & now it's finally arrived this feature is severely limited.

        Once a user has played with 5 Aliases, they can no longer change their mind & pick different ones.

        I understand (although don't agree with) the policy of never recycling usernames. However locking aliases that users no longer want to their accounts is severely penalising your early adopters. We are trying to work our way around a new domain/alias system that has very few help pages created yet.

        Please either allow us to remove (not disable) aliases from our…

        379 votes
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        • 1 vote
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            Hi there,

            there should not be any problems with this, it works when we try. Please check all your folders and make sure to not misspell your email address when registering.

          • It was a threat

            Hello. I didn't find where I can write you about the problem. Someone from your mail wrote me a threat. It was anonymous. Could you please contact me because I am afraid of the safety of my life.

            1 vote
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            • 我的tutanota邮箱无法寄出邮件,也无法注销删除,是不是被黑客劫持了

              我的tutanota邮箱无法寄出邮件,也无法注销删除,是不是被黑客劫持了
              当我要寄出邮件的时候,显示It looks like you exceeded the number of allowed emails. Please try again later. 当我要注销帐号的时候,显示 刪除帳號
              The take over target account email address does not belong to a Premium admin.

              3 votes
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              • erro

                Sorry, but you can't send and receive the letter until we approve your account, 48 hours will be required no more, than. We do it not to allow violations as sending spam. You can help? There have already passed more than 48 hours. Help, please.

                1 vote
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                • Old emails unexpectedly in inbox

                  I just got a bunch of my deleted and archived emails back to inbox, and have to sort them again. What was that? Tnx!

                  1 vote
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                  • Just signed up and getting this message "It looks like you exceeded the number of allowed emails. Please try again later." pls advise .

                    It is frustrating since need communicate a lot with someone and just signed up. If I am time limited please,give directions so can plan number of emails a day can send and tell me if this is just restriction for new accounts.

                    2 votes
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                      The limits for new users are pretty low, because we have to avoid spam use. Currently you can contact 40 recipients daily with Tutanota free. The limits vary depending on current requirements.

                      Please upgrade to our paid services, if you need to send more messages.

                    • Inbox Rules

                      Having inbox rules empowers the user to manage their email efficiently and effectively and improves the work flow of the user.
                      This suggestion is an ability to create user defined rules that handle incoming emails. For example, an email from a defined name, email address or domain gets put in a defined folder or is tagged. Another example would be a rule for auto deletion of emails where an incoming email could be tagged for example as 'Social' or 'Newsletters' and is auto deleted after a defined time period, for example 1 month. Inbox rules would complement a Block List…

                      1,277 votes
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                        Inbox rules are now available to all Premium users!

                        After an intensive internal discussion we have decided that inbox rules is a feature that only heavy email users need. We hope that you agree with our decision and that you are willing to upgrade. We keep the price for Premium as low as possible so that everyone can afford it: It’s only 1 Euro per month.
                        https://tutanota.com/pricing

                        In addition to the extra features, you also help us to develop faster and to keep fighting for our privacy online. Thank you very much!

                      • Adjust size of the email and email list columns.

                        the columns for folders, list of emails and the email messages themselves are all too narrow. They don't span the width of my screen. Ability to adjust then and auto expand to fit screen or something would be nice. Thanks.

                        14 votes
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                          1 comment  ·  Admin →
                        • There is no easy way to make sure the tutanota premium account is renewed.

                          I can't tell if my premium account has been renewed. I haven't received anything and I don't want to lose my account.

                          4 votes
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                            Hi Karl,

                            you will not lose your account. If there are any problems with your invoices, we let you know via email automatically.

                            Please contact us via the Support buttom from the top menu bar if you have any questions.

                          • Use renewable energy

                            Perhaps Tutanota could use renewable energy ? It seems posteo and mailbox.org are already doing this.

                            3 votes
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                            • Plain text email please!

                              Right now Tutanota seems to send an HTML email, making it hard to send OpenGPG encrypted emails as after copying it inserts spaces between rows.

                              This makes it exceedingly hard to have encrypted communication with for example users of Countermail email addresses.

                              686 votes
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                              • Forbid HTML Mail

                                Well, we all know: HTML Mails suck!
                                I'd like a possibility to disable html in mails by default and only show plain text.

                                33 votes
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                                • Not sure at all if the email I send is HTML or plain text

                                  - How do I change between the two?

                                  - If it is HTML, where is the WYSIWYG editor, or am I missing the point?

                                  - Isn't plain text email much better and effective for serious back and forth communication with quotes? See: https://en.wikipedia.org/wiki/Posting_style#Placement_of_replies

                                  - Maybe it's worth merging my question with this: https://tutanota.uservoice.com/forums/237921-general/suggestions/7200534-plain-text-email-please
                                  Similar, but different.

                                  1 vote
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                                    1 comment  ·  Admin →

                                    Currently, all mails are sent as plain text and HTML and the recipients client decides on how to display the messag.

                                    Our new client (to be released within the following months) provides an option to switch between HTML and plain text.

                                  • How do you add a domain to the spamlist instead of an email address?

                                    Update to "Unsubscribe from spamlists, newsletter etc."

                                    3 votes
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                                      Spam rules are available for both Free and Premium users. You can add email addresses or domains to your list. In the latter case, the valid format is only the domain without any special characters.

                                    • Does mails in 'Trash' delete themself?

                                      Most email providers delete emails in the trash automatically after 30 days. Is this the case with Tutanota or do you have to do it manually?

                                      3 votes
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                                        The Trash folder has to be emptied manually. We do not delete them, because if an email has been deleted from the Trash folder, it is deleted permanently and there is no way to retrieve it.

                                      • Encryption of one leg

                                        We can strongly promote Tutanota with friends ansd family but for business it is an other question, as some companies like banks would forbid the use of it as they have to have the possibility to access to all mails permanently.
                                        But there is a possiility to have more security, it is to cipher the mail from the tutanota user to your server and to send it in clear to the receiver, and in the opposite to have a mail sent in clear from the non-tutanota user to the server and sent from your server encrypted to the tutanota user. …

                                        1 vote
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                                        • Unsubscribe from spamlists, newsletter etc.

                                          I keep recieving spanish spam day after day. I can't get rid of and you guys don't even have anything in the Knowledge Base about it. Only about your domains.

                                          3 votes
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