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  1. Update to App version 3.48.4 iOS - tutanota only shows A white screen :-(

    After updating to latest Version Tutanota only shows a white screen on both iPad and iPhone

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. to look to other emails and make this one user friendly, cause right now its annoying even to use..

    1. Deleting emails is nightmare.
    2. Lagging as hell, while my internet is super fast.
    3. No sorting options.
    4. No search options.

    and so on and on and on.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. A answer for domain

    Hello, I did not understand the possibility of using custom domains. I do not have a domain at the moment; if I upgrade to the premium version, can I create one with Tutanota or should I already own it? Thank you very much

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Email worked flawlessly until today- now Tutanota's signed me out and I can't get back in

    Email created before the recovery code was implemented is suddenly signed out for no reason. It was set to be signed in all the time. Cannot access email anymore, and have no recovery code to use.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. No way to find or create a "recovery code"

    I am signed i to my Tutanota email account on my computer, and Nowhere can I find ay way to access, or any reference to, a "recovery code". I tried changing my password in the hope that I would be offered access to a recovery code, but it didn't happen. I really like Tutanota, and this "recovery code" is a great idea, but you seem to be claiming to offer a "service" which Does Not Exist! If it does exist, why not make it available to current users?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Domain verwenden

    Meine von mir ‚gekaufte‘ Domain für sichere e- Mails mit Tutanota verwenden können! Eventuell auch noch spätere Integration in Firmenwebsite so wie es Tutanota jetzt schon vorzeigt, aber halt mit dem Logo meines Unternehmens!

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. ...to respond to requests from users by mail: approval@tutao.de.

    My account has been blocked because I use VPN. What should I do? Thank you!

    1 vote
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    completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Review the way passwords and accounts are managed

    Here the story,

    - Created an account to give it a try (I must confess, I just typed random keys)
    - Liked it so went premium
    - Wanted to change my former password : been asked for the old one which I can't remember (my fault here)

    First flow: as an admin I can't reset my own password

    - Read this : https://tutanota.uservoice.com/forums/237921-general/suggestions/35606569-while-logged-in
    - I'm still connected, so I decided to create an new account and promote it admin (12€ the price of my stupidity)
    - Try to connect with the new account => no success.
    - Ok maybe I'm…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. ?????? I have opened my account 4 days ago...and still have this problem????

    Sorry, you are currently not allowed to send or receive emails because your account was marked for approval to avoid abuse like spam emails. The Tutanota team will approve your account within 48 hours.

    1 vote
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    completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Spam

    Has something changed? I used to recieve about 8 emails in spam I am now not getting any spam at all and I am concerned I maybe missing important emails.
    What can I do tho check this

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Attachment error in Tutanota app on Android

    Hello, when I add any, even small 100 kB attachment when creating new mail, I always get an error - the file couldn't be read (and therefore no file has been attached) :-( WTF ?
    I use Android 7.x.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Search box into the web version of the app

    A search box into the web version of the app, can't understand whyt there isn't just one,

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. A way to initiate and compose emails to others. I can find no provision for this in my inbox.

    I see "Inbox" and "Drafts" and "Sent" and "Trash", etc...but no "Compose" button. Where is it?

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    sorry for the inconvenience!

    In such cases, you should definitely have received a reply already. Please re-send your email if there was no response yet and mention that you are a Premium user in the subject.

  16. E.mail send failed

    Hi!
    I cannot send and e.mail
    I received e.mail failed from gmx, why?
    Adresse it.s correct.
    Same adresse can be send trought gmail.
    Regards!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Spam

    Bonjour,
    J'ai beaucoup de mail de mes contacts qui sont tout de suite mis dans les spam.
    Serait il possible de ne pas mettre en spam les mails de tous les contacts.

    Merci

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Spam

    Bonjour,
    J'ai beaucoup de mail de mes contacts qui sont tout de suite mis dans les spam.
    Serait il possible de ne pas mettre en spam les mails de tous les contacts.

    Merci

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. hello@tutao.de doesn't respond to any request

    I am a premium user but can not access to mail mailbox anymore.
    So i can not communicate with premium support.
    hello@tutao.de is not alive.

    How can i get some help!!

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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