Allow customization of Android notifications in pull down tray and lock screen to give user option to show sender and/or subject.

I would like to know at a glance if the email is time sensitive or from an important sender by glancing at the notification, instead of seeing "New email received" and needing to log into the app to see if the email is worthy of my immediate attention.

I suggest that the DEFAULT setting remain show nothing sensitive or revealing, but instead allow users to elect to show sender and/or subject line in the notification if they so choose. This would make Tutanota more useful for power users.

Providers like Fastmail or Mailbox.org do it and on those services users can't even keep an account active without paying forever.

Tutanota offers free accounts so anyone who wants the username not to be released could simply keep the account instead of deleting it. Many high value usernames have been wasted because they were deleted. It is still early days for your company in the big scheme of things so it isn't too late to make change.

I believe recycling usernames is an uncontroversial choice because
1. You provide free accounts.
2. You don't request any personal information.

I know what your answer is most likely to be but I still wanted to offer this perspective.

From a very happy paying customer

Many people interested in moving to a secure email provider are responsible for managing a family email domain. Sometimes, individual family members (a) do not want to move their address, or (b) are unable to because they couldn't use Tutanota because it is too difficult (compared to simpler, but non-secure products). (I have a family member in this category; they struggle, even after years of tuition, to use Gmail; there is no way I could force on them a different and more complicated email system).

It is always possible to host the custom domain with a registrar or other 2rd party and have some addresses forwarded to one provider, and some to Tutanota. But this removes many of the privacy and security benefits for the Tutanota users.

If it were possible to host a custom domain in Tutanota, but then add pseduo-users who didn't have full accounts, but just had all their email forwarded to Gmail or where ever, that would allow those in the family who want to switch to a secure email provider get all the benefits of doing so.

This has other user cases too: e.g. some people have custom domains which have dedicated email addresses that are monitored by apps, software, device controllers, etc. At the moment, such people cannot use Tutamail.

Hi, I can not access my two emails which I had had for years. I use the correct passwords and logins. When I tried to use Lost account access your system asks a recovery code. The problem is that I had never received this code. I opened my emails several years ago when your service just started and at that time you didn't send me any Recovery Codes... How can I contact you to recover my email access? My idea is that you post a phone number or an email on your website to allow your customers to contact you with such problems. Best regards.

It would be really great to be able to pay for the premium upgrade with cash, sent to you by postal mail or personally payed in your offices in Hanomaghof 2, 30449 Hannover.

The big advantages of cash are:
- anonymous
- decentralized
- cash flow can not be monitored
- very easy to use
- freedom (can not be controlled by a central authority)
- no dependencies (cash can be used by every human without being dependent on other things like internet, electricity, computer/smartphone, bank account, identity card, residence, workplace, residence permit)
- not discriminating
- nobody is excluded from the use of cash

The implementation of cash would need a credit and prepaid system because you can not debit the amount to be paid on a regular basis like it is possible with PayPal. If you have included this system once, it would be easy to extend it to other payment methods, e.g. altcoins like Bitcoin or Monero.

Posteo, another secure e-mail-provider from Germany, has already included a prepaid payment system and accepts cash, bank transfer, PayPal and credit card. Maybe you can inspire your payment system from theirs or cooperate with them to realise it.

Adding cash and altcoins as payment options will have a big effect: I expect that the upgrades to premium will heavily increase because most of the people use Tutanota for its privacy and thus don't want to harm their privacy by non-anonymous paying methods like PayPal or debit card.

With more money you could develop much faster, so integrating cash and altcoins as payment methods should be your highest priority goal!

What the h??? 1) I use a proxy to hide from my gov. Yet you block Windscribe (public proxy). Can you stop endangering us?

I had to download a file from a gov website. But I had to make an email to do it. So I tried to make a new tuta email and was told I can only have 1 account. wtf.

How does tuta know I have more than 1 account on the same computer when I use different IPs? I cleared browser cache, reset MAC address, and IP. Yet somehow Tuta saved an ultra cookie to my computer. Im very upset. If you can do this, and you say you respect privacy - then it means other websites/gov can do this.

Then I tried to register on my phone, and I was forced to expose my real IP to you.
But then it said I had to wait 48 hours to get approval. This is insane.

I see your other replies saying you need to stop mass account making. But wtf, youre punishing normal users because of spammers. Blocking all Windscribe proxies is insane.

There are real life/death situtations when we need need to make new accounts while hiding IP - to protect us from the gov/criminals. So stop working against us.

2) Now I dont trust: do you log our IPs during sign in?

My gov lies to get warrants. So being "good" wont help me because my good behavior wont stop the bad gov from being a criminal.

So do you give out our login IP to them if they ask? (This is why I use Windscribe to signup and to login your site. I cant risk my freedom.)